Biometrics Fingerprint Reader

High quality fingerprint templates are imperative for the security of the biometric security system. Low quality fingerprint templates can impact future read rates. Therefore, using the Biometrics Module should be done very carefully. In case of inexperienced users who are using the module for the first time, the process should be assisted (guided) by an administrator or experienced user.

Using the Biometrics Reader

Place your thumb/finger flat and straight on the sensor. If this is not possible, try to place your thumb/finger on the sensor in the same angle every time.

Under normal usage conditions dirt, residue, oils, and other materials can collect on users’ fingers. This can possibly cause poor collection of fingerprint data, which can cause performance degradation. For the best results it is recommended that the user keep their fingers relatively clean and free of residues that may alter the sensor performance.

Scotch tape can be used to clean fingers. Adhere the tape to the finger and then pull it off.

Sensor Cleaning Procedures

Daily Cleaning

Before each authentication, it is recommended that the user first clean the imager sensor. Adhere Scotch tape to the sensor and then pull it off.This assures that residue from previous usage is removed.

Caution:  Do not use abrasive materials to clean the sensor

Software Drivers

The biometrics reader is a digitalPersona U.ARE.U 4500 Module. Please visit the Crossmatch website for drivers and application developer tools.

https://www.crossmatch.com/company/support/request/